At Believe Cash, your privacy, data sovereignty, and financial dignity matter. This Privacy Policy explains how we collect, use, and protect your personal information when using our platform, app, and decentralized financial services.
1. Definitions
Throughout this policy, “Believe Cash,” “we,” “our,” and “us” refer to Believe Cash and its affiliated services and partners. “User” refers to any person who interacts with our website, app, wallet, token systems, or any other services provided.
1.1 Provision of Access
We collect necessary information to provide you secure access to the Believe Cash ecosystem — including your name, email, wallet address, transaction details, and, when applicable, ID verification. This data is used only to facilitate services like remittances, tokenized asset storage, and user support.
1.2 Community Contributions & Feedback
Any testimonials, feedback, or content you submit may be used to improve our platform, enhance product offerings, or educate others in the Believe Cash community. You retain ownership of your content but grant us permission to use it for educational or promotional purposes.
1.3 Prohibited Use
You may not use Believe Cash to:
- Engage in money laundering or illegal financial activities.
- Distribute malicious code or exploit platform vulnerabilities.
- Misrepresent identity or bypass KYC/AML requirements.
1.4 Reservation of Rights
Believe Cash reserves the right to suspend, restrict, or terminate user access if we detect fraud, misuse, or violation of our terms, including abuse of referral programs, falsified transactions, or illicit financial activity.
2. Customer Support & Communication
When contacting our support team, we may request additional information like screenshots, wallet hashes, or issue logs to resolve your case. This information is:
- Used solely to improve your experience.
- Stored securely and reviewed for quality assurance.
- Never shared or sold to third parties.
3. Financial Transactions & Fees
When using Believe Cash to send remittances, save in gold, stake tokens, or purchase virtual services:
- All transactions are subject to transparent fee disclosures.
- Some services may require on-chain recording for security and traceability.
- We adhere to applicable financial regulations in all jurisdictions we serve.
- Local taxes or service charges may apply depending on your region.
Believe Cash is committed to empowering communities while respecting your privacy. For concerns or questions, email us at hello@believecash.com.